1
New-patient bookings
Most new bookings start with the patient explaining the injury, checking referral details, and asking about the next available session.
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Physio call handling
AI Receptionist For Physiotherapy Clinics
Physio clinics are booking-driven. When the phone rings mid-session and reception is with a walk-in, new-patient calls and rebooks roll to voicemail and book with the next clinic instead.
Without ReCaller vs. With ReCaller
The phone always rings at the worst time
See exactly what changes when ReCaller picks up the calls your team can't — same number, same customers, a far better first impression.
Without ReCaller
With ReCaller
Reception can't serve the desk and the phone
Answers every call, even during a full book
After-work booking calls disappear
Instant response wins the new patient
Rebooks and claim questions pile up
Books sessions straight into your calendar
Without ReCaller
With ReCaller
Reception can't serve the desk and the phone
When the desk is checking in a patient, the phone rolls to voicemail. Most new-patient callers book elsewhere before reception can ring back.
Answers every call, even during a full book
Morning rush, lunchtime rebooks, after-work new-patient calls — ReCaller picks up when the desk is already busy.
After-work booking calls disappear
Patients ring after work to book around their schedule. If nobody answers, they book online with whoever has an open slot first.
Instant response wins the new patient
Callers get a real conversation on the first ring. The first clinic to actually answer is usually the one that books them.
Rebooks and claim questions pile up
Reschedules, cancellations, and claim paperwork all need clean handoffs — missed admin calls turn into double-bookings and admin drag.
Books sessions straight into your calendar
ReCaller qualifies the injury, clinician preference, and timing, then slots the appointment in while the patient is still on the phone.
How it works
You treat the patients. We handle the calls.
When clinicians are in session and the desk is mid-check-in, ReCaller keeps new-patient bookings and rebooks from rolling to voicemail.
2
Rebooks, reschedules, and cancellations
Admin calls still need to land in the calendar accurately — missed ones turn into double-bookings or empty slots.
3
Claim, referral, and funding enquiries
Patients ring with questions about funding, referrals, and claim processes that still need a clean answer rather than a voicemail.
See everything.Miss nothing.
Your personal command center for every call, lead, and booking.
getrecaller.com/dashboard
Call Volume
Loading chart
Real-time updates
Call transcripts
Lead tracking
Booking management
Real-time updates
Call transcripts
Lead tracking
Booking management
Don't just take our word.
See what our clients have to say.
“We used to lose three or four jobs a week whenever calls hit voicemail. Now ReCaller picks up every time, even after hours, and the bookings land straight in our calendar.”
“The phone used to pull the team off jobs all day. Since we switched ReCaller on, calls still get answered and bookings still come through, but the day feels a lot calmer.”
“After hours used to mean a pile of voicemails in the morning. Now callers get a proper conversation, and we only follow up with people who actually need us.”
Questions you might have before turning it on
Does it replace our receptionist?
No. ReCaller answers when the desk can't — overflow, lunch, and after-hours — so your reception team handles more in-person work without the phone cutting across it.
Can it capture injury and referral details?
Yes. ReCaller runs through the intake questions your reception would — injury type, referral, and funding — so the first session starts informed.
Will it book sessions straight into our calendar?
Yes. ReCaller qualifies the patient and the injury, checks the calendar, and books the session while the caller is still on the phone.
Do we need to change our clinic number?
No. ReCaller works off your existing number through forwarding rules, so your website and Google listing stay the same.
Ready to launch
See how ReCaller fits your real inbound calls.
Keep the number you already advertise, test the workflow against your actual call patterns, and decide whether it fits before scaling it wider.
Live in under 2 minutes · Keep your existing number