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Eye test and contact lens bookings
Patients call to book tests, contact lens checks, and follow-ups around their schedule.
🇦🇺Australian Owned & Operated
Optometry call handling
AI Receptionist For Optometrists
Optometry teams juggle appointments, retail questions, pickups, and patients in-store. ReCaller answers when the desk is busy so booking calls do not disappear.
Without ReCaller vs. With ReCaller
The phone always rings at the worst time
See exactly what changes when ReCaller picks up the calls your team can't — same number, same customers, a far better first impression.
Without ReCaller
With ReCaller
Booking calls arrive while staff are with patients
Answers every booking and admin call
Retail and pickup calls interrupt the floor
Instant response wins the appointment
After-work bookings are easy to lose
Books eye tests into your calendar
Without ReCaller
With ReCaller
Booking calls arrive while staff are with patients
When the team is fitting frames or assisting an eye test, the next booking call can roll to voicemail.
Answers every booking and admin call
Saturday rush, lunch breaks, after-work calls, and busy retail periods all get a live response.
Retail and pickup calls interrupt the floor
Glasses, contact lens, and pickup timing questions matter, but they can pull staff away from patients already in-store.
Instant response wins the appointment
Callers get a clear next step before they search for another optometrist with an open appointment.
After-work bookings are easy to lose
People often book eye tests outside work hours. If no one answers, they may book with another practice online.
Books eye tests into your calendar
ReCaller captures appointment type, preferred time, and patient details before booking or handoff.
How it works
You help the patients in front of you. We handle the calls.
When your team is fitting frames, checking patients in, or running appointments, ReCaller keeps the phone covered.
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Glasses, lens, and pickup questions
Routine product and pickup calls need clear capture without interrupting the team on the floor.
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Reschedules and appointment changes
Missed schedule changes create empty slots or frustrated patients, so they need a clean handoff.
See everything.Miss nothing.
Your personal command center for every call, lead, and booking.
getrecaller.com/dashboard
Call Volume
Loading chart
Real-time updates
Call transcripts
Lead tracking
Booking management
Real-time updates
Call transcripts
Lead tracking
Booking management
Don't just take our word.
See what our clients have to say.
“We used to lose three or four jobs a week whenever calls hit voicemail. Now ReCaller picks up every time, even after hours, and the bookings land straight in our calendar.”
“The phone used to pull the team off jobs all day. Since we switched ReCaller on, calls still get answered and bookings still come through, but the day feels a lot calmer.”
“After hours used to mean a pile of voicemails in the morning. Now callers get a proper conversation, and we only follow up with people who actually need us.”
Questions you might have before turning it on
Can it book eye tests?
Yes. ReCaller can capture appointment type, preferred timing, and patient details for booking or handoff.
Can it answer product questions?
It can capture glasses, contact lens, prescription, and pickup questions for your team to answer. Clinical advice stays with your practice.
Can it support busy Saturdays?
Yes. It is designed for overflow calls when the team is busy with patients in-store.
Do we need a new phone number?
No. ReCaller works with your existing practice number using forwarding.
Ready to launch
See how ReCaller fits your real inbound calls.
Keep the number you already advertise, test the workflow against your actual call patterns, and decide whether it fits before scaling it wider.
Live in under 2 minutes · Keep your existing number